Privacy Policy

1. Information We Collect

Depending on your usage, we may collect:

• Account data: name, email address, login credentials.
• Profile data: age range, goals, preferences, and settings.
• Health and wellness data: biomarker results, uploaded records, wearable integrations, and related inputs you provide.
• Payment data: billing details processed through approved payment providers.
• Device and usage data: browser type, device identifiers, IP address, interactions, and analytics events.
• Communications: support tickets, feedback, and marketing preferences.

2. How We Use Information

We use collected information to:

• Provide and operate Nucurate features and services.
• Generate personalized insights, recommendations, and reports.
• Improve product quality, security, and reliability.
• Process payments and manage subscriptions.
• Communicate service updates, support responses, and promotional messages (where permitted).
• Comply with legal and regulatory obligations.

3. Legal Bases for Processing

Where required by applicable law, we process personal data on one or more legal bases, including:

• Performance of a contract with you.
• Your consent.
• Legitimate interests (such as service security and product improvement).
• Compliance with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers that support hosting, analytics, payments, communications, and customer support.
• Healthcare, lab, and integration partners when required to deliver selected services.
• Authorities when required by law, court order, or to protect rights and safety.
• Successors in a merger, acquisition, or asset transfer subject to applicable protections.

5. Cookies and Tracking Technologies

Nucurate uses cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve usability. You may manage cookie settings through your browser or device controls.

6. Data Retention

We keep data for as long as necessary to provide services, satisfy legal and operational requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and applicable law.

7. Data Security

We implement technical and organizational safeguards designed to protect personal information. No system is perfectly secure, but we continuously improve controls to reduce risk.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access or receive a copy of your personal data.
• Request correction or deletion of certain data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request portability of eligible data.

To exercise rights, contact us using the details below.

9. Marketing Communications

You may opt out of promotional emails at any time via unsubscribe links in emails or by contacting support. Service and transactional communications may still be sent when necessary.

10. Children’s Privacy

Nucurate is not intended for children under 13 (or older minimum ages required by local law). If we learn that personal data was collected from a child without valid authorization, we will take appropriate steps to delete that data.

11. International Data Transfers

Where data is transferred across borders, we use appropriate safeguards as required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will update the "Last Updated" date and provide notice where required.

13. Contact Us

For privacy questions or requests, contact us at privacy@nucurate.com.

If you are in a jurisdiction with a designated supervisory authority, you may have the right to file a complaint with that authority.